Has this college administration learned absolutely nothing from the past? It is quite clear that with this latest prerequisite registration debaucle they have not and continue to keep students in the dark.
This year alone students had to frustratingly navigate through a maze of one administrative blunder after another.
Back in April students had to deal with the Ã¢â‚¬Å“Black MondayÃ¢â‚¬Â registration fiasco for the infamous Extended Spring.Ã‚Â Then the old LancerLink system crashed and all registration had to be done by hand, which caused students to stand in a ridiculously long line for hours extending all the way to Colorado Boulevard.
At the time Senior Vice President Bob Miller uttered the understatement of the year: Ã¢â‚¬Å“ThereÃ¢â‚¬â„¢s no doubt this was poorly handled.Ã¢â‚¬Â
Then came this administrationÃ¢â‚¬â„¢s Extended Spring transfer predicament. Internal college emails showed that the administration knew for months that Extended Spring was going to be a transfer nightmare for students but failed to timely inform students of the transfer issue.
Now the administration finds itself in yet another colossal blunder with problems caused by the new $10.5 million LancerPoint system. The new system has been in place for months and was sold and packaged as a panacea for all the ills of the antiquated LancerLink system.
Some glitches may be expected with a new system of this size , but this is beyond ridiculous because it has gone as far as harming students.
Who was it that said that the definition of insanity is doing the same thing over and over again, but expecting a different result?
In referencing the old LancerLink system last September Trustee Linda Wah said, Ã¢â‚¬Å“I think that PCC has been so far behind in technology. ItÃ¢â‚¬â„¢s really damaged our ability to deliver services to students and also to give the tools that are needed to our staff to really do their job effectively.Ã¢â‚¬Â
At a Board of Trustees meeting back in Aug. 2012 President Mark Rocha said, Ã¢â‚¬Å“Our current computer system is basically dysfunctional.Ã¢â‚¬Â
How ironic, that the new multi-million dollar LancerPoint system seems to be as dysfunctional as the old one.
Through LancerPoint, students were allowed to register for classes without taking prerequisite courses. Again the administration failed to properly inform students of the issue even though they knew for weeks that there might be a problem with the new LancerPoint system.
Students found themselves being dropped from these classes without proper notification and than had to scramble at the last minute to find other classes to fulfill their full-time student status.
StudentÃ¢â‚¬â„¢s financial aid was also in jeopardy. Associate Dean of Counseling Cynthia Olivo said in a recent interview with the Courier that students impacted by the prerequisite predicament who are enrolled in less than 12 units will receive a smaller amount of financial aid.
Most college documents request a personal email address from students, but notifications from the college to students are now sent through the new in-house LancerPoint email system. Most students arenÃ¢â‚¬â„¢t aware of their new college appointed email address so students tend to not be aware of any notifications from the college regarding courses, financial aid or anything else that may be important to the student.
So that students can make an informed decision they must be made aware immediately of any issue that may have an impact on their education, futures and lives.
There is no room for excuses.
Taxpayers, parents and students pay good money so students can receive a good education. Excuse after excuse, apology after apology just doesnÃ¢â‚¬â„¢t cut it anymore.
ItÃ¢â‚¬â„¢s time that individuals start being held accountable and terminated for incompetence.